Book a consultation/ Send a sourcing request
Frequently Asked Questions
1. What services do you offer?
We specialize in curated furniture sourcing, custom furniture procurement, and international shipping for interior designers, architects, and boutique projects. Whether you need a single signature piece or full space sourcing, we tailor our process to your needs.
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2. Who can work with you?
We work with interior designers, architects, developers, boutique hotels, and homeowners seeking luxury or custom pieces. If you have a clear vision, we help you bring it to life.
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3. Where do you source furniture from?
Our network spans trusted manufacturers and artisan workshops in China. Each supplier is vetted for quality, craftsmanship, and ethics.
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4. Do you offer custom furniture sourcing?
Yes — we can help you source made-to-order or custom-designed pieces based on dimensions, materials, and style references. Custom quotes and lead times apply.
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5. What’s the process to start sourcing with you?
It’s simple:
1. Submit a sourcing request or book a consultation.
2. Share details, photos, or specifications.
3. We provide options, quotes, and timelines.
4. Once approved, we handle ordering and logistics.
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6. Do you ship internationally?
Yes. We ship to most countries worldwide and offer assistance with freight, customs, and white-glove delivery upon request. Shipping quotes vary based on volume and destination.
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7. What is your typical lead time?
Lead times vary by product and supplier, but most items are sourced and shipped within 3–6 weeks. Custom orders may take longer depending on complexity.
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8. What are your payment terms?
A 50% deposit is required to initiate sourcing. The balance is paid prior to shipping. For large-scale projects, milestone payments can be arranged.
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9. Can I cancel or return an order?
Due to the custom and sourced nature of our products, all sales are final. We carefully confirm details before processing any orders to avoid issues.
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10. How do I get started?
Use our Contact Page to send a sourcing brief, or click “Start Your Sourcing Journey” to request a quote. We’ll guide you from there.